Privacy Policy

Introduction
At Alto y Chaparro Ltd., we are committed to protecting your privacy and complying with the applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR). This Privacy Policy explains how we collect, use, and safeguard your personal data.

Data We Collect
We may collect the following information from you:

• Name and email address (e.g., for inquiries or newsletter subscriptions).
• Shipping address and billing information (for order processing).
• Payment details (processed securely by third-party payment providers).
• Usage data (e.g., IP address, browser type, and pages visited) for website analytics.

How We Use Your Data
Your data will be used for the following purposes:

• To process and fulfill your orders.
• To communicate with you regarding your inquiries or orders.
• To send promotional materials or updates, if you have opted in.
• To analyze website performance and improve user experience.

Data Sharing
We may share your data with trusted third-party service providers, such as:

• Payment processors to securely handle transactions.
• Shipping companies to deliver your orders.
• Analytics providers (e.g., Google Analytics) to understand website traffic and usage.

We do not sell your personal data to third parties.

Your Rights
You have the right to:

• Access your personal data.
• Request correction or deletion of your data.
• Withdraw consent for data processing at any time.
• File a complaint with the Information Commissioner's Office (ICO) if you believe your rights have been violated.

To exercise your rights, please contact us.

Cookies
We use cookies to improve your browsing experience and analyze website performance. You can manage cookie preferences through your browser settings. For more details, please refer to our [Cookie Policy] (if applicable).

Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

• Email: contact@altoychaparro.co.uk